Discovery starts with the products, the customers and the work that follows an order. We review the catalogue structure, product options, buying information and present store or source material. A useful first release has a stated range of products and complete order journeys. An existing store may instead need a focused theme, content or operating improvement; the proposal explains what is changing and what stays.
The build can include collection and product templates, responsive theme work, approved product content, supporting information and the selected payment, shipping, pickup or app arrangements. We inspect the actual merchant setup before agreeing a particular configuration or custom function. Content entry, data migration, account access and recurring costs receive an explicit place in the scope.
The customer-facing experience should explain the choices the merchant can support. Product information, availability wording, delivery terms and order messages need approved business inputs. The merchant also needs to recognise the selected method and know who takes the next action. We review those two sides together, so a polished product page is followed by an understandable operating handover.
