Instead of beginning with an instruction to build a dashboard, write the action the dashboard must support. A team might need to identify unassigned requests, see the reason a job is waiting or correct a duplicated record. State who performs the action, which information they rely on and how the result affects the next person. This gives the team a bounded capability to investigate.
Then inspect the current tools with their account owners. An existing feature may support the requirement when configured properly. A missing exchange may call for an integration. A genuinely different workflow may justify custom software. The available interface, suitable access and permitted use must be checked before any connection is promised. An attractive comparison of product names is less useful than demonstrating the representative task in each realistic option.