An authorised review identifies the platform, hosting, accounts, important dependencies and known problems. Choose the public and editor journeys the business needs to preserve. Existing documentation, access and the site condition determine whether ordinary maintenance can begin or a separate corrective task is needed.
The care arrangement can include selected dependency updates, approved content work, technical corrections and relevant journey checks. It defines how a request arrives, who approves its meaning and which changes need a separate estimate. A new feature, a migration and an incident investigation carry responsibilities beyond a routine edit.
Backups and recovery receive named owners and a practical procedure. Establish the material included in a recovery point, the appropriate test environment and the limitations of the available evidence. Reporting should explain what was inspected and what remains unresolved. Availability, response expectations and recurring work follow the actual agreement, not a general promise of unlimited support.
