Consider an illustrative service business, rather than a Jodhpur client case. Its website lets a visitor describe a requirement and suggest a date. The enquiry is acknowledged, but the message says that the team will review the request; the date has not been reserved.
A colleague prepares a proposed response using the supplied details. The business owner checks the scope and confirms what may be offered. Only then is the response sent. If the first project is just a website, that preparation and review can remain in the existing staff process. If shared drafts are becoming difficult to manage, a scoped CRM or application can make the same decision visible to the team.
During acceptance, try a request with a missing detail and a request whose proposed date cannot be accepted. Review the public wording, the information the team receives and the reply the visitor sees. No automatic approval is needed to complete this exercise.