The right starting point depends on what is missing today. A business website may need a more useful offer and enquiry journey. A staff process may need shared records or a focused application. An existing product may need a clearer interface, an integration or continuing maintenance. We can discuss those commissions without assuming that every need requires a new custom system.
Discovery identifies users, current tools and the business outcome the project should support. Design turns those decisions into reviewable content and interfaces. Implementation makes the agreed journey work, while handover establishes how it is maintained. These stages can be commissioned together or separately, but their boundaries should be visible in the estimate and acceptance plan.
