Bring the business as it exists today: the customers you want to reach, the services or products you offer and the materials people already see. Discovery reviews those inputs alongside the current mark and visual assets. We clarify the audience, character and differences the business can support, then turn the agreed direction into a creative brief. The brief gives concept reviews a shared purpose beyond personal colour preferences.
The identity commission can include visual direction, logo creation or refinement, colour and type choices, imagery conventions, layout patterns and the launch materials selected in the proposal. A company with several service lines also needs to decide how those names sit beneath the main brand. We can develop that visual relationship as part of the identity, rather than leave every new brochure or webpage to invent another version.
A working identity is more than a presentation of a logo. We apply the proposed direction to a small, varied set of real touchpoints while there is still time to improve it. The required master files, exports, templates and usage guidance are agreed together. Website development, a large content library, specialist production artwork and ongoing creative support receive a stated scope when they are needed.