A useful brief starts with the questions customers ask before they contact you. Which services do you offer? What work can someone inspect? What information helps the team respond? We organise the website around those decisions, rather than choosing a page count before understanding the business.
The commission can cover a first website or a considered rebuild. It includes the agreed content structure, visual system and working pages, with practical controls for ordinary updates. We review the contact journey alongside the service explanation, so a visitor reaches an appropriate next step without having to reconstruct the offer from scattered files. A store, booking system or private application can be considered separately where the actual requirements justify it.
